David Kennedy Recruitment is searching for a Mandarin speaking Senior Account Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.

Position:  Senior Account Manager

Work Location: Remote from Ireland 

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES: 

• Build and maintain strong relationships with partners and clients through regular communication, acting as a trusted point of contact and client advocate.
• Plan, execute, and optimize campaigns, providing recommendations for improvements.
• Coordinate internal processes and resolve technical issues to ensure smooth campaign delivery.
• Educate clients on product features, providing training and resources to enhance their campaigns.
• Advise on tailored media strategies, offering data-driven recommendations and defining KPIs.
• Track and analyze performance data, maintaining accurate reports and optimizing processes.
• Identify and pitch upsell opportunities, managing outcomes and tracking results.
• Lead client and internal meetings, providing data reviews and optimization recommendations.
• Drive process improvements for greater performance and efficiency, ensuring timely execution.
• Align strategies with business goals, scaling outreach and managing tasks proactively.
• Troubleshoot technical issues and ensure smooth integrations.
• Work across multiple time zones and support international teams as needed.

REQUIREMENTS:

• Native or fluent in Mandarin (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
• Language skills in Mandarin would be considered an advantage. 
• Proven experience in managing partnerships and executing campaigns in a digital or marketing context.
• Strong technical proficiency, especially in troubleshooting and optimizing campaigns.
• Comprehensive knowledge of advertising platforms and tools.
• Excellent communication, presentation, and relationship-building abilities.
• Self-motivated with the capability to independently lead projects and initiatives.
• Proactive, responsible, and dedicated to continuous learning and development.
• 3+ years of experience in advertising, with at least 1 year managing mid-market or performance accounts.
• Experience with mobile measurement platforms (MMP) and marketing automation initiatives (MAI).
• Familiar with cross-functional collaboration and escalation processes.
• Ability to support global teams and manage tasks across different time zones.

OFFER: 

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach career potential, along with tuition reimbursement 
• Comprehensive healthcare coverage