David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Account Manager for their Málaga office. 

Position: Account Manager

Location: Málaga, Spain

Employment type: Full-time

Remuneration: Base salary + bonuses.

DUTIES AND RESPONSIBILITIES:

• Utilize CRM tools to contact and qualify accounts, generating new opportunities
• Consistently meet daily, weekly, and monthly KPIs for activity and performance
• Maintain accurate and up-to-date records in the CRM system
• Ensure regular communication with assigned accounts to maintain strong relationships and drive business
• Participate in targeted sales activities such as call storms, industry-focused campaigns, and hotel-specific initiatives
• Qualify and follow up on all opportunities related to meetings, events, and group accommodations
• Adopt an upselling approach during client interactions to maximize revenue and add value to the client experience
• Provide chain-wide discounts based on client needs and follow up to ensure usage of these offers
• Offer alternative solutions when preferred hotels are unavailable
• Assist with both business travel inquiries and individual requests when needed
• Work on external lead lists and other platforms as required by the business.

REQUIREMENTS:

• Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)
• Excellent organizational and communication skills
  
• Positive attitude and a proactive approach to work
• Proficiency in using office software programs such as Word, Excel, Outlook, and PowerPoint
• Experience in sales, with a proven track record
• Background in hospitality is an advantage, though not mandatory
• Familiarity with CRM systems is beneficial but not required.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
  
• Working schedule: Monday - Friday, office hours. 39 hours a week
  
• And many others!