David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Regulatory Compliance Manager to join their growing international team.

Position: Regulatory Compliance Manager

Location: Limassol, Cyprus 

Work model: on-site (possibility of hybrid work arrangements after passign 6 mo probation period)

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Lead regulatory compliance activities across multiple jurisdictions including UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, and others

• Ensure company policies, procedures, and operational processes remain aligned with local regulatory requirements

• Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaint handling

• Oversee recurring and ad-hoc regulatory reporting obligation

• Conduct internal compliance audits and reviews while maintaining accurate documentation and audit trails

• Provide regulatory and compliance guidance to internal stakeholders across Marketing, Payments, Product, Operations, and other departments

• Monitor regulatory updates and assess potential operational and compliance impact on the business

• Coordinate with external legal advisors and compliance consultants when required

• Maintain internal compliance documentation and evidence to support audit readiness

• Review and approve high-level customer complaints and regulatory complaint submissions.

REQUIREMENTS:

• 3–5 years of experience in a regulatory compliance role within the online gambling industry

• Strong understanding of multi-jurisdictional regulatory frameworks and compliance requirements

• Experience communicating directly with regulatory authorities is considered a strong advantage

• Bachelor’s degree in Law, Finance, Risk Management, Business, or a related field is preferred

• Excellent communication, presentation, and report writing skills

• Strong organisational, analytical, and problem-solving abilities with high attention to detail

• Ability to work independently, manage multiple priorities, and exercise sound judgement

• High ethical standards with a methodical and professional approach.

OFFER:

• Attractive salary package

• Relocation support for the candidates relocating from abroad

• Excellent work environment within a globally recognised iGaming organisation

• Medical insurance plan options

• Pension plan options

• Monetary vouchers for birthdays and special occasions

• Monthly lunches, corporate events, football team activities, competitions, and team gatherings

• Long-term professional growth and career development opportunities

• And many others!