David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Trainer for their Gaming studios in São Paulo, Brazil.

Position: Trainer

Location: São Paulo, Brazil

Employment type: Full-time

Remuneration: Base salary 

ABOUT THE ROLE:
In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs that enhance performance and quality. You will play a key role in ensuring staff deliver games confidently and professionally while fostering a culture of growth and excellence.

DUTIES AND RESPONSIBILITIES:

• Develop, update, and optimize training materials and structured programs for Game Presenters and Shufflers, ensuring strong knowledge of games and procedures

• Design performance improvement plans and define relevant KPIs to drive training quality and effectiveness

• Deliver hands-on training on table game procedures, controls, and standards, promoting high performance and professionalism

• Motivate trainees through constructive coaching and feedback, sharing insights with both trainees and management to support continuous improvement

• Manage and maintain training programs for new hires and existing team members in close collaboration with Training Managers.
  

REQUIREMENTS:

• Native/Fluent Portuguese (C1) with strong written and spoken English (min B2)

• High School Diploma or higher

• Ability to work effectively within a team and contribute to a collaborative work environment

• Positive attitude with a strong motivation to learn, grow, and develop professionally

• Patience, strong coaching skills, and a genuine passion for motivating and developing others

• Previous experience in iGaming or traditional casino environments is an advantage

• Experience in designing and delivering training programs for casino dealers or similar roles is a plus

• Professional certifications or training qualifications related to casino operations or instructional design are beneficial

• Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am

• Successful applicants must be able to spend the initial 2–3 months of employment at the Bogotá (Colombia) office as part of the training and onboarding process.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance

• Be part of a dynamic international team with a positive and friendly atmosphere

• Guidance and tools to reach career potential

• Performance bonuses

• Private health insurance

• Free gym membership