David Kennedy Recruitment is working with a multinational financial services company specialising in online trading who is seeking to onboard a Mandarin speaking IB Sales Manager. 

Position: IB Sales Manager

Location: Remote

Employment type: Full-time (Service Agreement). Employment contract if based in Kuala Lumpur, Malaysia. 

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong relationships with clients to ensure satisfaction, retention, and loyalty.
• Promote company products and services to prospective and existing clients through various communication channels (phone, email, meetings).
• Conduct market research and provide insights or analysis to support client decision-making.
• Assist clients with onboarding, account setup, and product usage.
• Respond to client inquiries and resolve issues in a timely and professional manner.
• Collaborate with internal teams to achieve business development, sales, and revenue targets.
• Maintain accurate records of client interactions, sales activities, and opportunities.
• Actively present products and services to prospective clients, partners, and affiliates.
• Identify, engage, and build partnerships with agents, affiliates, or business introducers.
• Stay updated on industry developments, competitive landscape, and emerging trends.

REQUIREMENTS:

• Fluent in Mandarin (C1 level), with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2). 
• Bachelor’s degree in Business, Finance, Marketing, Economics, or a related field.
• 2–3 years of experience in business development, sales, or client relationship management (experience in financial services, FinTech, or technology industries is a plus).
• Proven experience in the FX industry in an IB Sales Manager or Business Development role.
• Established network of Introducing Brokers (IBs), preferably across Southeast Asia and East Asia.
• Strong ability to articulate and deliver a compelling unique selling proposition (USP) to clients and partners.
• Solid understanding of financial products, markets, or business development strategies.
• Ability to analyze market trends and apply insights to client engagement.
• Proven track record of meeting sales targets and building long-term client relationships.
• Strong interpersonal and negotiation skills with the ability to influence stakeholders.
• Self-motivated, goal-oriented, and able to work effectively both independently and in a team.

OFFER

• Competitive salary and performance-based incentives.
• Generous paid annual leave.
• Access to professional development resources and training platforms.
• Collaborative team culture with regular company events and activities.