David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Serbian speaking Training Supervisor for their Gaming studios in Belgrade, Serbia. 

Position:  Training Supervisor

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary + bonuses (including accommodation) 

DUTIES AND RESPONSIBILITIES:

• Implement and adhere to established training policies and procedures.
• Supervise and coordinate team members involved in training activities.
  
• Participate in the performance evaluation process of staff to support development and accountability.
  
• Identify and report operational issues, irregularities, or risks as needed.
  
• Communicate unresolved matters or those requiring higher-level decisions to management.
  
• Achieve monthly performance goals in alignment with internal benchmarks.
  
• Oversee the creation, maintenance, and regular updates of training materials and documentation.
  
• Review current procedures and tools; suggest enhancements or new policies to improve training outcomes.
  
• Foster clear and effective communication within the team.
  
• Organize and supervise training sessions and onboarding programs.
  
• Represent the organization positively and maintain a professional demeanor.
  
• Pursue continuous professional development and stay updated on relevant practices.
  
• Ensure the confidentiality of company information, equipment, and resources.
  
• Use company tools and resources responsibly and for business purposes only.
  
• Comply with all applicable laws, workplace safety measures, and internal policies.
  
• Collaborate with health and safety personnel to promote a safe work environment.
  
• Alert management to any concerns, deficiencies, or incidents observed in the work area.

REQUIREMENTS:

• Native or fluent in Serbian (C1 level), with strong proficiency in both written and spoken communication. As well proficiency in English (at least B2). 
• Previous experience in a training or instructional role, preferably with team coordination responsibilities.
• Demonstrated leadership and mentoring skills.
• Strong track record of meeting performance standards, deadlines, and professional expectations.
• Solid understanding of training methodologies, tools, and compliance requirements.
• Excellent presentation, communication, and interpersonal skills.
• Proficient in Microsoft Office applications, especially Word and Excel.
• Able to contribute to performance evaluations and team development efforts.
• Detail-oriented, reliable, and proactive in identifying and addressing issues.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Paid training
• Performance bonuses
• Private health insurance
• Free gym membership
• Relocation support - accommodation provided