Operations
·
Belgrade
Quality Control Shift Specialist
If you are looking for an opportunity to progress your career and work on various projects, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Quality Control Shift Specialist for their Gaming studios in Belgrade, Serbia.
Position: Quality Control Shift Specialist
Location: Belgrade, Serbia
Employment type: Full-time
Remuneration: Base salary + bonuses (including accommodation)
DUTIES AND RESPONSIBILITIES:
- Supervise and coordinate daily operations of the Quality Control (QC) team.
- Ensure adherence to company quality standards and established QC procedures.
- Manage team performance through motivation, coaching, and, when necessary, disciplinary action.
- Monitor and align workflows across departments, ensuring consistent procedural compliance.
- Maintain and update internal documentation, databases, and performance reports.
- Analyze data to identify trends and recommend process improvements.
- Track and ensure timely completion of tasks in line with key performance indicators (KPIs).
- Conduct regular one-on-one meetings and performance reviews with team members.
- Support effective internal communication and foster collaboration with other departments.
- Participate in team and management meetings, contributing to a positive and productive work environment.
- Maintain and manage inventory records and activity logs as required.
- Respond to correspondence in a timely manner and provide periodic updates to senior management.
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
- Previous experience in quality control or a similar supervisory role.
- Proven leadership abilities and experience in managing a team.
- Strong attention to detail and ability to identify and address quality-related issues.
- Proficiency in Microsoft Office 365 and quality monitoring tools.
- Excellent verbal and written communication skills.
- Strong reporting, documentation, and organizational skills.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Paid training
- Performance bonuses
- Private health insurance
- Free gym membership
- Relocation support - accommodation provided
- Department
- Operations
- Locations
- Belgrade
Belgrade
About David Kennedy Recruitment
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
Founded in
2018
Co-workers
150+