David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Persian speaking Content Moderator to join their teams in Lisbon. 

Position: Content Moderator 

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Review and assess user-reported content within a digital platform to ensure compliance with community guidelines and content policies.
• Analyze report data to accurately evaluate the severity and nature of each issue.
• Collaborate with cross-functional teams to address sensitive or complex cases appropriately.
• Use both quantitative and qualitative analysis to produce insights and reports that drive ongoing process improvements, optimization, and innovation.
• Evaluate upcoming features or tools and propose preventive measures to minimize potential misuse or abuse.

REQUIREMENTS:

• Native or fluent in Persian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
• Strong time management and analytical thinking skills.
• Excellent written and verbal communication skills with keen attention to detail.
• Ability to make sound decisions in a high-pressure, fast-paced environment.
• A genuine interest in digital platforms, online communities, and user safety.

OFFER:

• 22 days of holiday
• Relocation support with flight costs reimbursement and a single room in a shared apartment
• Private health insurance
• Support of employees experienced in helping relocating colleagues
• Free Portuguese classes
• Water sport activities, soft trekking and more
• A dynamic and creative team with positive and friendly atmosphere