David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit Turkish speaking Quality Control Specialist for their Gaming studios in Belgrade, Serbia. 

Position:  Quality Control Specialist

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary + bonuses (including accommodation) 

DUTIES AND RESPONSIBILITIES:

• Conduct live assessments of all company products to ensure adherence to quality standards.
• Evaluate the performance of dealers and presenters to ensure they meet the company’s quality expectations.
• Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
• Ensure the live studio equipment is functioning properly through regular technical checks.
• Follow and enforce all Quality Control Department policies and procedures for live casino products.
• Continuously monitor live products to ensure quality standards are consistently met.

REQUIREMENTS:

• Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
• Familiarity with the specific technology and equipment used in live casino environments.
• Awareness of industry regulations and standards related to live casino operations.
• High attention to detail with strong problem-solving abilities, focusing on quality.
• PC literate with advanced knowledge of Microsoft 365 and other relevant software.
• Strong interpersonal and communication skills, both verbal and written.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Paid training
• Performance bonuses
• Private health insurance
• Free gym membership
• Relocation support - accommodation provided