WFM Business Partner
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading BPO company which is looking to recruit for a Workforce Management Business Partner to join their team in Barcelona.
Role: WFM Business Partner (Spanish and English)
Location: Barcelona, Spain
Work model: on-site
Employment type: Contract
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Act as the primary point of contact for designated accounts
- Collaborate with clients and internal stakeholders to ensure that the workforce management approach meets and exceeds expectations
- Ensure proper resource allocation and cost management across the designated accounts
- Provide technical skills mentoring within the team
- Streamline processes in collaboration with colleagues and other functional teams
- Provide functional leadership to Resource Planners, Schedulers and Real Time Analysts
REQUIREMENTS
- At least 5 years of progressive experience in Workforce Management
- Bachelor’s degree or equivalent in relevant field
- Native/ fluent in English and Spanish, both written and oral
- Extensive experience with WFM processes and best practices
- Proven experience in transformation projects to analyze and optimize all processes
- Experience in Business Process Outsourcing
- Leadership skills to resolve complex problems and identify innovative solutions
- Strong stakeholder/ client management skills
- Knowledge of resource/ budget creations and execution
OFFER
- Relocation assistance is available
- Sign on bonus
- Private health insurance after probation period
- Daily meal allowance
- Working as part of a dynamic and multicultural team
- Modern office workspace in the city center of Barcelona with leisure spaces
- Regular fruit deliveries for a healthy lifestyle and free drinks
- Employee wellness schemes to include partnerships with fitness centers, restaurants, and beauty care
- Department
- Management
- Locations
- Barcelona
Barcelona
About David Kennedy Recruitment
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
WFM Business Partner
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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