David Kennedy Recruitment is working with an innovative global Customer Experience company , currently looking to hire a Dutch speaking Customer Service Representative.

Position: Customer Service Representative

Location: Fully remote in either Romania, Bulgaria, Hungary, Croatia, Slovakia, Slovenia, Czechia, Kosovo, Serbia

Employment type: Full-time

Remuneration: Base salary.

About the role.
We are hiring Dutch speaking Customer Service Representatives to join a forward-thinking company that’s redefining the future of work. Here, your job adapts to your lifestyle—not the other way around. As part of a global Customer Service team, you’ll have the freedom to choose when, where, and how you work, delivering exceptional and personalized customer experiences for leading international brands. Every interaction is an opportunity to create a positive and memorable impact.

DUTIES AND RESPONSIBILITIES:

• Serve as the primary point of contact for customers via chat, email, and phone

• Handle customer inquiries and resolve issues with professionalism and confidence

• Manage data updates, service requests, and orders accurately within internal systems

• Deliver tailored solutions based on customer needs and your expertise

• Support multiple customer service projects simultaneously in a dynamic environment

• Perform inbound and outbound sales activities, demonstrating strong sales affinity and confidence in customer interactions.

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REQUIREMENTS:

• Native / fluent in Dutch both verbal and written. English is a bonus but not compulsory

• Previous experience in customer service or support, combined with proven sales experience

• Ability to work independently with quick comprehension and problem-solving skills

• Solid computer literacy and reliable handling of data

• Strong communication skills and enthusiasm for customer interaction in a remote setting

• Access to a stable internet connection and a quiet home office environment.

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BENEFITS:

• Work from anywhere with full flexibility in location and schedule

• Company-provided equipment to support your daily tasks

• Comprehensive paid training and structured onboarding program

• Permanent employment contract offering stability and security

• Competitive compensation with flexible working hours

• Fully remote hiring and onboarding process

• Collaborative digital community with strong team support and engagement initiatives.