David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a QC and Training Manager for their Gaming studios in São Paulo, Brazil.

Position: QC and Training Manager

Location: São Paulo, Brazil

Employment type: Full-time

Remuneration: Base salary 

DUTIES AND RESPONSIBILITIES:

• Lead and manage Quality Control and Training functions

• Oversee quality reviews, training delivery, and performance monitoring

• Ensure compliance with regulatory requirements and internal standards

• Drive continuous improvement through quality and training initiatives

• Monitor KPIs, analyze data, and identify performance gaps

• Develop and optimize quality processes and training programs

• Review reports and present insights to senior management

• Manage, coach, and develop QC and Training teams

• Handle complex quality or training-related cases when required.

REQUIREMENTS:

• Bachelor’s degree in a relevant field; Master’s degree is an advantage

• Strong experience in quality control and training operations

• Proven leadership experience managing teams

• Excellent communication skills in English

• Solid knowledge of quality standards and training methodologies

• Experience working with KPIs, reporting, and data analysis

• Strong organizational, problem-solving, and stakeholder management skills.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance

• Be part of a dynamic international team with a positive and friendly atmosphere

• Guidance and tools to reach career potential

• Performance bonuses

• Private health insurance

• Free gym membership.