David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Currently looking to hire a Secretary & Technical support. 


Position: Secretary & Technical support

Location: Bangkok, Thailand

Work model: On-site

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Remuneration: Fixed monthly payment. 

Role Overview
We are looking for a proactive and reliable Secretary to the COO & Technical Support Coordinator to provide executive-level administrative support while coordinating technical issues across teams and external partners. This role suits a fast learner with strong English skills who is confident in following up, organizing information, and supporting both business and technical operations


RESPONSIBILITIES:

• Manage the COO’s daily schedule, meetings, reminders, and overall administrative coordination.

• Prepare documents, reports, meeting minutes, and follow-up summaries.

• Coordinate tasks and communication across Operations, Finance, HR, and Tech teams.

• Handle confidential and sensitive information with professionalism and discretion.

• Receive and log technical issues from internal teams, gathering clear and complete details.

• Investigate reported issues by testing, replicating problems, collecting screenshots, and summarizing findings.

• Coordinate with third-party vendors and technical partners to report, track, and follow up on issues.

• Monitor issue progress, provide updates, and support timely resolution.

• Maintain accurate records of technical issues, vendor communications, and solutions.

• Support COO-led initiatives, small projects, and operational tasks as assigned.

• Assist with onboarding new tools or systems through basic testing and documentation.

• Perform routine system checks and escalate irregularities when identified.

REQUIREMENTS:

• Native/fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication.

• Bachelor’s degree in any field.

• Strong written and spoken English communication skills.

• Proactive, responsible, and highly reliable with strong follow-up habits.

• Fast learner with the ability to understand new systems independently.

• Basic technical troubleshooting skills are an advantage but not mandatory.

• Strong organizational skills with the ability to multitask effectively.

• Experience in administration, coordination, or technical support is a plus.

OFFER:

• Competitive remuneration

• Exposure to executive-level operations and decision-making.

• Opportunity to develop cross-functional and technical coordination skills.

• Dynamic role combining administrative, operational, and technical responsibilities.

• Professional working environment with learning and growth opportunities.