David Kennedy Recruitment is working with a leading global professional management services company who is seeking to onboard a German speaking Content Moderator for their Lisbon office.

Position: Content Moderator 

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Monitor and assess content to ensure alignment with organizational guidelines and standards.
• Conduct quality reviews with a strong focus on accuracy and detail.
• Detect and report potential issues or policy breaches promptly.
• Offer feedback and suggestions to support the ongoing improvement of processes and policies.

REQUIREMENTS:

• Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
• Previous experience in content moderation, customer care and/or online business will be considered as an advantage
• Computer literate with working knowledge of Microsoft Office applications
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable
• Strong attention to detail
• Customer focused with willingness to assist
• Team player.

BENEFITS:

• Working schedule: 24/7 shift rotations.
  
• Competitive salary and benefit package.
• Comprehensive training and constant feedback.
• Inclusive and supportive work environment.