David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit Turkish-speaking Control Room Operator for their Gaming studios in Belgrade, Serbia. 

Position:  Control Room Operator (Turkish)

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary + bonuses (including ongoing accommodation) 

DUTIES AND RESPONSIBILITIES:

• Monitor and verify all activities in the studio, ensuring they align with organizational standards for smooth operations.
• Respond promptly to table calls, quickly resolving issues to minimize gameplay disruptions.
• Ensure the company’s game standards are consistently maintained during live sessions.
• Log and report any operational issues or discrepancies, maintaining accurate records for accountability.
• Provide support to CRO Specialists, Shift Managers, and team leaders in operational tasks to enhance efficiency.
• Stay informed about all procedures, rules, promotions, and game strategies to ensure compliance.

REQUIREMENTS:

• Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
• At least 1 year of experience in the live or online casino industry.
• Strong understanding of game procedures and operations.
• Proficient in PC operations and Microsoft Office applications.
• Experience in a supervisory or management role is beneficial.
• Familiarity with casino surveillance and control room operations is a plus.
• Knowledge of live casino technology or control room systems.
• A degree or advanced education in management, operations, or a related field.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Paid training
• Performance bonuses
• Private health insurance
• Free gym membership
• Relocation support