IT
·
London
Technical SME
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment partnered with a renowned tech BPO company to recruit a Technical SME for their teams in London, UK.
Position: Technical SME
Location: London, UK
Employment type: Full-time, 12 month Fixed Term
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Assist in troubleshooting complex technical issues and provide solutions.
- Collaborate with cross-functional teams to design, implement, and improve technical processes.
- Review and validate technical documentation, ensuring it is accurate and up-to-date.
- Share knowledge and best practices with colleagues, fostering skill development within the team.
- Participate in meetings to provide technical insights and recommendations.
- Serve as a point of escalation for complex technical queries.
- Ensure that technical solutions align with business goals and requirements.
- Stay updated on industry trends, technologies, and best practices to provide relevant expertise.
- Contribute to the development and testing of new products, features, or tools.
- Maintain a deep understanding of system architecture and technical workflows.
REQUIREMENTS:
- Native / fluent in English both verbal and written.
- Proven experience in implementing Voice Bio and Gatekeeper projects.
- Experience with voice print migration activities and associated technical processes.
- Hands-on experience with database (DB) migration and performing data integrity checks.
- Proficiency in API integration, including System Integration Testing (SIT), User Acceptance Testing (UAT), and deployment to production.
- Strong ability to troubleshoot and resolve complex technical issues.
- Ability to collaborate with cross-functional teams to design, implement, and improve technical processes.
- Experience reviewing and validating technical documentation to ensure accuracy and consistency.
- Experience serving as a point of escalation for complex technical queries.
- Ability to align technical solutions with business goals and requirements.
- Experience contributing to the development and testing of new products, features, or tools.
- Deep understanding of system architecture, technical workflows, and integration processes.
OFFER
- Access to 5,000+ free courses, practice tools, and certifications, focusing on advanced technologies
- Attractive salary and allowances based on role and experience
- 4 weeks of paid vacation annually
- Enjoy a dynamic, supportive work environment with regular celebrations, wellness activities, and strong team camaraderie
- Department
- IT
- Locations
- London
London
About David Kennedy Recruitment
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
Founded in
2018
Co-workers
150+
IT
·
London
Technical SME
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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