Customer Support
·
Limassol, Sofia
VIP Account Manager with Finnish
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment on behalf of our client, is seeking to onboard a Finnish speaking VIP Account Manager to join their teams in either Sofia or Limassol.
Position: VIP Account Manager
Location: Sofia, Bulgaria or Limassol, Cyprus
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Conduct thorough searches to identify and resolve customer issues effectively
- Demonstrate patience and strong negotiation skills when interacting with customers
- Analyse customer behaviour and maintain personalised relationships with VIP clients
- Have a solid understanding of relevant products and services offered
- Monitor customer performance and behaviour to assess eligibility for bonus credits
- Ensure adherence to product compliance and relevant regulatory requirements
REQUIREMENTS:
- Native or fluent in Finnish (C1 level), and English, with strong proficiency in both written and spoken communication
- Ability to multitask and manage time effectively
- Strong productivity and adaptability in a dynamic environment
- 1 to 2 years of experience in the gaming industry
- At least 1 year of experience in portfolio management
OFFER:
- Competitive salary and generous bonus scheme
- Opportunities for career and education development
- An international working environment
- 24 working days of paid holiday per year
- Department
- Customer Support
- Locations
- Limassol, Sofia
About David Kennedy Recruitment
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
Founded in
2018
Co-workers
150+
Customer Support
·
Limassol, Sofia
VIP Account Manager with Finnish
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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