David Kennedy Recruitment is searching for German or Dutch speaking Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team

Position:  Sales Development Representative (German or Dutch)

Location: Dublin, Republic of Ireland

Work model: hybrid

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

• Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
• Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
• Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
• Learn and maintain a current, comprehensive knowledge of client’s products and services.
• Champion customer success stories and articulate the value to interested prospects.
• Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
• Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
• Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
• Proactively look for problems that can be solved creatively and present recommended solutions

REQUIREMENTS:

• Minimum of 1-year experience in a customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
• Excellent knowledge of German or Dutch (C1) and English
• Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
• Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
• Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
• Self-confident and able to build trust within the first call to quickly drive impact with customers.
• Exceptional listening skills combined with the ability to synthesize information.
• Strong organization and time management coupled with the ability to multitask and work under pressure.
• Strong attention to detail and follow-through.
• Excellent written and verbal communication
• Ability to work within a group as a collaborative team player
• Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

OFFER: 

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision