David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Belgrade. 

Position: Workforce Management Specialist

Location: Belgrade, Serbia

Employment type: Full-time

Work model: on-site 

Benefits: base salary. 

DUTIES AND RESPONSIBILITIES:

• Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance
• Work closely with the HR department and Team Managers to handle time-off requests, approve schedules, and ensure all positions are filled to meet staffing requirements
• Create daily staffing reports, verify work hours and time-off requests, and manage various administrative tasks as directed by Supervisors or Senior Management
• Develop and maintain effective staffing plans to ensure adequate coverage for all business units
• Monitor and track attendance, ensuring adherence to schedules and compliance with regulatory requirements
• Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions.

REQUIREMENTS:

• Fluent in Serbian and English both verbal and written
  
• Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently
• Proficiency in Microsoft Excel and experience with workforce management software
• Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks
• Willingness to work on 24/7 shift pattern
  
• Understanding of local labor laws and regulations relevant to staffing and scheduling.
• Analytical think and applying critical thinking in data analyzing
• Familiarity with advanced workforce analytics and forecasting tools will be considered as a huge advantage.

BENEFITS: