Team Leader (Hungarian)
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a Hungarian -speaking Team Leader to join their teams in Gdańsk.
Position: Team Leader with Hungarian
Location: Gdańsk, Poland
Work Model: Fully on-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Managing day-to-day operations
- Ensuring consistent quality and productivity
- Coaching, shadowing and employee support
- Support in process development
- Conducting feedback and conversations with employees
- Monitoring, reporting and analysis of KPIs relevant to the project
REQUIREMENTS:
- 3+ years of experience in customer service in sales/technical areas
- Fluent knowledge of the Hungarian language and a very good command of the English language (written and spoken)
- The ability to identify training needs and support program development
- Excellent organizational skills and attention to detail
- Experience in team management in the Call Center environment
- Multitasking and prioritization
BENEFITS:
- Possibility of cooperation with leading business partners
- Opportunity to develop and co-create a new project
- Internal training and learning opportunities
- Career opportunities in an international company
- Free fruits, drinks and private medical care
- Department
- Sales
- Locations
- Gdańsk
Gdańsk
About David Kennedy Recruitment
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
Team Leader (Hungarian)
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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