Air Travel Consultant with German
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading airlines. Together, we're looking for proactive and customer-focused Air Travel Consultants with German who would like to join the team remotely in Serbia.
Position: Air Travel Consultant with German
Work model: Remote/work from home from anywhere in Serbia
Employment type: Full-time or Part-time after 6 months
DUTIES AND RESPONSIBILITIES:
- Be a primary contact for customers of the airlines via incoming phone calls in German and English
- Assist the customers with their reservations, cancellations, online check-in, guidance in terms and policies, and more
- Register details of your conversations in a dedicated system
- Provide timely and friendly resolution to customers' enquiries while maintaining a high level of speed and quality to meet standard KPIs
REQUIREMENTS:
- Fluent German (B2) and fluent English (B2) language, both verbal and written
- Good computer skills
- Optimistic, friendly, positive, stress-resilient personality, service-oriented profile
- Ability to work in shifts, also weekend shifts, in a fast-paced environment
- A fast and stable wired internet connection (at least 16/10 mbps) and a smartphone is necessary
- Already based in Serbia with ability to be employed without any obstacle
OFFER:
- Work from home in Serbia
- A limited (1-year) contract with a 6-month probationary period and the possibility of renewal
- Private health insurance
- 21 vacation days
- Flight discounts
- Paid startup training and professional development sessions
- Schedule pattern from Monday to Sunday 07:00 – 22:00. Schedule known 2 weeks in advance, changing bi-weekly, with six 8,5 hours long shifts of work the first week, and 4 days the next week (consecutive)
- A dynamic and diverse job in a pleasant and modern environment
- Department
- Customer Support
- Locations
- Belgrade, Niš, Novi Sad, Subotica
- Remote status
- Fully Remote
About David Kennedy Recruitment
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
Air Travel Consultant with German
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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