David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Hebrew speaking Web Product Implementation Specialist for their Lisbon office. 

Position: Web Product Implementation Specialist

Location: Lisbon, Portugal (role is hybrid)

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences
• Perform and verify the implementation of web based products with customers
• Give guidance, support, and train customers on how to use the products
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

REQUIREMENTS:

• Native/fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)
• Previous experience in Customer service roles will be considered as an advantage
• Eligible to work in EU or Portuguese residency status
  
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently, while being a team player at the same time

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Relocation support with an affordable room waiting in Portugal
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• 8 weeks long training
• Shifts 40 Hours per week (8 hours per day with an additional lunch break hour) between 08:00 to 17:00, local business hours.
• Guidance and tools to reach career potential