David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hebrew speaking Web Product Implementation Specialist for their Lisbon office.
Position: Web Product Implementation Specialist
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences
- Perform and verify the implementation of web based products with customers
- Give guidance, support, and train customers on how to use the products
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
- Native/fluent in Hebrew, both oral and written. Fluent in English (at least B2 level)
- Prevous experience in Customer service roleswill be considered as an advantage
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time.
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.