Support Analyst (German & English)
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading tech company that is looking to onboard German & English-speaking Support Analyst for their Krakow office.
Position: Support Analyst
Location: Krakow, Poland
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Troubleshoot and resolve ad serving, reporting and creative issues
- Provide guidance and consultative technical expertise to customers
- Serve as point of contact for internal projects led by escalation management team to improve client experience and operational effectiveness
- Produce reports in line with the company procedures.
REQUIREMENTS:
- Fluent in German & English, both oral and written
- Previous experience in IT support or similar role will be considered as an advantage
- Sound knowledge in HTML & CSS
- Knoweldge of JavaScript will be considered as an advantage
- Ability to troubleshoot technical issues and communicate complex matter simply to a non-technical audience
- Strong interest and passion for technology
- Analytical and detail oriented
- Ability to perform independently and as a part of the team.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Health and Life insurance
- Wellness benefits
- Christmas and holiday bonuses.
- Locations
- Kraków
Kraków
About David Kennedy Recruitment
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
Support Analyst (German & English)
If you are looking for an opportunity to progress your career, we look forward to receiving your CV.
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