Order to Ship Analyst (German)
If you are looking to progress your career, we look forward to receiving your CV.
David Kennedy Recruitment is working with a leading Tech Consultancy who is seeking to onboard German speaking Order to Ship Analyst for their Lisbon office.
Position: Order to Ship Analyst
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Contract creation, preparation and execution of contract termination and renewals
- Check expiry dates and validity of tax licenses/tax exception compliance
- Process disbursements towards rent/lease/commission payments and monitor contract utilization
- Bad debt management
- Create orders and manage change/corrections of the order as required and coordinate with other departments/stakeholders for order fulfilment
- Support product return process in cooperation with SMEs
- Support order related inquiries and service requests
- Attention to details with focus towards achieving set KPIs and in line with SLA
- Perform assigned activities as per defined timelines and accuracy parameters of the process
- Communicate with customers, upon request, using various channels (telephone, emails and chat)
- Create exceptional customer experience with focus on quality
- Ad-hoc requests, as assigned by immediate supervisor.
REQUIREMENTS:
- Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
- Previous role experience, is preferred (1-2 years)
- Bachelor’s degree in Business administration or related field
- Computer literate with sound knowledge of Microsoft Office package
- Working knowledge of SAP or any other ERP (Oracle, PeopleSoft, etc.) is mandatory
- Excellent communication skills with abilities to emphasize, persuade and negotiate
- Well organized, resourceful and stress resilient personality that can adapt and remain calm in all situations
- Multitasking and ability to coordinate with multiple stake holders
- Comfortable communicating with the clients using various channels (telephone, email and chat)
- Analytical personality with attention for details
- Ability to perform independently, while being team player at the same time.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Private Health and Life insurance
- On-site gym
- Staff Canteen with varied food options.
Lisbon
About David Kennedy Recruitment
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
Order to Ship Analyst (German)
If you are looking to progress your career, we look forward to receiving your CV.
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